Helpdesk
Check the FAQ at the bottom of the page; it might help you resolve the issue before submitting a ticket.
FAQ
How to become a member?
- Open the Become & Renew Member Today! page and select your preferred membership level.
- Purchase a Discount Code from Stripe or Wechat & Alipay.
- Return to the Checkout page (you will be automatically redirected after selecting your membership level in Step 1).
- Enter your account information and apply the Discount Code purchased in Step 2.
Having a Discount Code ≠ Being an Existing Member
After purchasing a Discount Code via Stripe or WeChat & Alipay, you are not yet a member. Remember to return to the membership checkout page to enter your account information and apply the discount code.